We offer HelpDesk service for our clients. Employees can easily contact us through our ticketing system and report problems. We can remotely connect to the computer of the person who reported the problem and solve his problem in a few minutes.
Most of the problems that appear on employees' computer can be solved remotely. Thus, the IT problems that arise are solved much faster than a trip to the company's headquarters and the company saves time and money through shorter interruptions in the productivity of employees.
For physical problems with computers or servers, we can also go to the client's headquarters/workplace to solve the problem.
For a prompt and efficient resolution of reported complaints, our technicians can offer technical support by phone, via web or email, or through software specially designed for this purpose.
